NLP communication techniques: how to become an excellent communicator and influence people

Good day! Lyudmila Redkina is with you, and today we are studying the most important human function. Without what will a person not be a person? Without what is most of the information around us lost? What is it that a woman especially cannot live without for a day? Of course, without communication! Communication helps us develop, become smarter and satisfy all our needs. Excuse me, you can’t even go to the toilet in an unfamiliar city if you don’t find out where it is. What can we say about the need for recognition or respect if a person does not communicate?! So, in this article we talk about how to communicate with people correctly, and what we get in the process of communication.

What does the ability to communicate with people give?

Communication with people is already such a well-worn topic that it seems that you can already say about it. Indeed, since the 20s and 30s of the 20th century, many works, books and studies have been written on the psychology of communication. But this topic is inexhaustible and has not yet been fully studied. Society changes, values change, communication changes. We will talk about its benefits and benefits for our loved ones.

Jane Austen once said a wonderful phrase: “The most dull and hackneyed topic can acquire significance with the proper skill of the interlocutor.” So why communicate? What does skillful communication give us?

A person cannot live alone. Even people with mental disorders, such as bipolar disorder or paranoia, cannot go long without exchanging information with themselves or others.

Sociability is not the key to success in life, but it is an important part of it. Why do modern society prefer sociable people? They know how to communicate, find an approach, and solve different problems. There is another side to the coin - when you can’t stop a person at any cost if he gets to the microphone or gets into the spotlight. And this is not the ability to communicate, but talkativeness.

The ability to communicate gives new opportunities, in return you get:

new and useful acquaintances;
fame - provided that you get into the camera;
new knowledge;
experience;
new ideas - when communicating with different people, you accept their behavior and then come up with something of your own;
respect;
development - at least you learn to express your thoughts;
learn to form your assessment and worldview, you see the advantages and disadvantages of people and adopt something from them, and deny something.

Learning to communicate is important and necessary in order to somehow connect with a person. So as not to make you sad, but to radiate positivity and energy. After all, it is precisely such interlocutors who are in demand. Well, more on that a little later.

Active Listening Techniques

The success of a conversation largely depends not only on the ability to speak, but also on the ability to listen. When we listen to someone attentively and with interest, we spontaneously turn to face the speaker or lean slightly towards him, establish visual contact with him, etc. The ability to listen “with your whole body” helps you better understand your interlocutor and shows your interlocutor that you are interested in him. At the same time, the ability to listen implies a certain algorithm that can be reproduced at will.

Look at your interlocutor

As stated earlier, eye contact is an important element of communication.

If you look into the eyes of your interlocutor, you thereby show that what the interlocutor says is important and interesting to you.

If you look at your interlocutor “from head to toe,” you are telling him that the interlocutor himself is important to you, first of all, and what he says is secondary.

If, while the interlocutor is saying something, you look at the objects in the room, you are thereby communicating that neither the interlocutor nor what he says is important to you, at least at this moment.

React

The main element of active perception is the ability to let a person know that you are listening to him attentively. This can be done by accompanying the interlocutor’s speech by nodding the head, saying accompanying words like “yes”, “I understand you...”, etc. It is important to respond to the interlocutor’s words, but you should not overdo it. Grotesque responses and attention can cause tension and destroy rapport.

Don't finish the other person's sentence

Sometimes you may have a desire to “help” the speaker and finish the phrase he started for him. Even if you are confident that you correctly understand what the person is trying to say, you should not try to demonstrate it in this way. Give the person the opportunity to understand and formulate the thought himself.

Ask questions for understanding

If you don't understand something, ask. Turning to the speaker for clarification, the desire to obtain additional information, to clarify the interlocutor’s position is one of the indicators of active listening.

If you understand what a person wants to say, but he finds it difficult to express the thought, help him with a question.

Please remember that each question contains a limited number of possible answers. Your question determines the answers you will receive. Therefore, it is important to be able to ask the right question at the right time.

Rephrase

Paraphrasing means an attempt to clarify the meaning of the interlocutor’s statement by repeating to the speaker his own message, but in his own words. In addition to checking for correct understanding, paraphrasing allows the speaker to see that he is being heard and understood.

Notice the feelings

Phrases “I understand your condition...”; “I understand that it’s not easy for you to talk about this,” etc. - show the interlocutor that his condition is understood and he is empathized with. In this case, the emphasis is not on the content of the message, as in paraphrasing, but on reflecting the feelings expressed by the speaker, his attitudes and emotional state.

Psychology of communication with people: rules

To become a good communicator, you need to know how to talk to people correctly. How to become a sociable and interesting person, read the link, and below pay attention to the rules of communication that help build communication.

Show sincerity and interest in the interlocutor. Nothing attracts a person more than your genuine interest in his life (provided that the person allows you to have access to this information).
Smile more often. A smile is the flag of the ship and communication, relationships and happiness in life. Psychological research confirms this: in order for people to be attracted to you, you need to smile, since smiling people seem more attractive. Radiate positivity, laugh, joke. By the way, you can learn how to make beautiful and witty jokes here.
Call by name. Remember that a name for a person is constant sound waves that affect him throughout his life, he gets used to them, and they become the most pleasant to his ears. By calling the name of your interlocutor in communication, you emphasize his individuality and the brightness of his personality.
Learn to listen. To establish contact and be heard, first learn to listen to the other person. Attention to his speech is a powerful tool of control and influence. Clarify, ask questions, show emotions, then you will be perceived as a good interlocutor.
Talk about his topics. Each person has his own “anchor” - a top topic of conversation. So, if you “grope” it, then consider yourself handsome! Talk about the interests of your interlocutor, and you might learn something new.
Show your interlocutor that you are important to him. This must be done sincerely or not at all. Sincerity is the main condition for good communication. Praise your interlocutor honestly and moderately emphasize his good points, otherwise it will smack of flattery.

What are communication techniques

Definition 1
Communication technique is what a person resorts to in order to prepare for communication and model his behavior during communication.

In the modern world, communication is of a business or formal nature, so in our world many people feel lonely and undervalued. In this regard, effective communication is important for all people living in a certain society.

Functions of effective communication:

promotes mutual understanding between people;
directs the flow of transmitted information in the right direction;
helps break down barriers between people to enable open discussion.

The use of various communication techniques can increase its success, as well as ensure a positive result of communication. As a rule, communication techniques are understood as a set of actions and techniques that lead to the satisfaction of socially valuable needs. Such needs include the desire for leadership, the need for knowledge, etc.

Finished works on a similar topic

Course work Communication techniques in psychology 420 rub.
Abstract Communication techniques in psychology 260 rub.
Test work Communication techniques in psychology 240 rub.

Receive completed work or specialist advice on your educational project Find out the cost

There are universal communication techniques that can be effectively applied in any area of human activity. For example, tactfulness, politeness, friendliness, etc. A specific communication technique is used when it is necessary to establish good relationships with colleagues, partners and other interested parties.

How to learn to communicate with people so that they are drawn to you

Not everyone can be the life of the party. If you're an introvert, for example, you're unlikely to be impressed by the prospect of always being the center of attention. But this does not prevent you from learning to speak beautifully and express your thoughts correctly. To be a sought-after interlocutor, to be respected, to have your opinion taken into account (this is what ALL people want), remember some nuances.

Adviсe

Don't be intrusive and don't impose your opinion. Forcible imposition only causes negative emotions. People with such behavior will be treated with caution. Who would want to question their own worldview after your “correct” opinion?!
Accept different people. Everyone doesn't have to be like you or think like you. Yes, sometimes it happens! Learn to respect other people's opinions.
Study and discover the world. The best way to develop yourself to support any topic of conversation is to read books. When you become known as well-read, erudite and versatile, then many will want to talk to you, to learn something new, just to chat. This is where your finest hour will come, but don’t star too much, but learn to benefit from everything.
Develop in your own interests. These are hobbies, places to visit, travel, and so on. This will help you feel at your best in any communication, as you will be able to share your experience, express opinions and assessments (which characterizes you as a mature person with critical thinking).
Don't try to please everyone. You won't be nice by force. It is impossible to be nice and good to the whole world. You are not a fluffy polar bear that evokes affection. Even the Dalai Lama, a famous diplomat and spiritual mentor of Buddhists, evokes disgust and contempt among some.
Accept yourself. Or fall in love. Self-acceptance, respect for your strengths and the desire to overcome your shortcomings are a winning ticket in any lottery in life... There is nothing more to say.
Watch yourself. If you have ambitions to become a leader in a team, I provide a link to an excellent article by Pavel Butor with effective tips that work anytime, anywhere.

With all this, it is important to free yourself from anger and envy - these qualities will ruin even the good motives of your communication. And people feel it well.

Correct non-verbal communication

You can easily find reminders on nonverbal communication. Here I will describe important points that will help you communicate effectively:

look into the eyes of your interlocutor for no more than 10 seconds; exceeding the time indicates persistence or pressure;
try to look no lower than your chin, otherwise the interlocutor will think that something is wrong with him;
watch your facial expressions so as not to show contempt or dissatisfaction during a conversation, even if the interlocutor is unpleasant to you;
When talking, avoid crossing your arms and legs so that your interlocutor feels your sincerity and not your closedness;
Gesture smoothly, leave your palms open, this is also an open pose, which indicates that you can be trusted;
your smile, even in difficult situations, indicates calmness and poise, and many people are drawn to such strong people.

Exercises

Communicating with people who irritate you requires more effort. Therefore, start learning this at home, sitting on a comfortable sofa. I present several exercises that will help you fight back impudent people, communicate with a stranger without embarrassment or fear, and also gain experience in communication on any topic.

Talk to a chair – try to talk to an inanimate object, such as a chair, every day. If you smile, it’s in vain. Talking to a chair is not as easy as you think. This is an analogue of training, try to start a conversation with the latest news, constantly changing topics, but stay on each topic for at least 5 minutes. You will learn to express your thoughts coherently.
Stranger Plan – Set a plan for yourself: start a conversation with 5 strangers every day. Topics can be varied: start a conversation about the quality of the product with the seller, help your grandmother carry bags and talk about prices, and others.
Memory and attention are the basis of effective communication. Train your memory by remembering various little things: what the passer-by was wearing, what you had for breakfast yesterday, how last weekend went, what color the eyes of the last 5 people with whom you had a conversation.
Compliments - a successful person will not go to great lengths for words. Develop accuracy of phrases and approach to people with the help of compliments. Make it a rule to compliment 5 different people every day.
Transformation is an exercise to increase self-esteem in communication. Imagine your favorite hero or actor, singer, his gait, facial expressions, words (preferably without swearing). And try to copy your idol in every interaction. This way you will gradually develop your own communication style.

How to write a term paper on speech therapy

07.09.2010 179913

These guidelines are compiled to help students gain an understanding of the content and structure of coursework in speech therapy.

Logopedia of pedagogical science that studies anomalies of speech development with normal hearing, explores the manifestations, nature and mechanisms of speech disorders, develops the scientific basis for overcoming and preventing them means of special training and education.

The subject of speech therapy as a science is speech disorders and the process of training and education of persons with speech disorders.

The object of study is a person suffering from a speech disorder.

The main task of speech therapy as a science is the study, prevention and elimination of various types of speech disorders.

Coursework in speech therapy is a student's scientific and experimental research. This type of educational activity, provided for by the educational and professional program and curriculum, contributes to the acquisition of skills in working with literature, analyzing and summarizing literary sources in order to determine the range of insufficiently studied problems, determining the content and methods of experimental research, processing skills and qualitative analysis of the results obtained. The need to complete coursework in speech therapy is due to the updating of knowledge concerning the content, organization, principles, methods and techniques of speech therapy work.

As a rule, during their studies, students must write two term papers - theoretical and practical.

The first course work should be devoted to the analysis and synthesis of general and specialized literature on the chosen topic. Based on this analysis, it is necessary to justify and develop a method of ascertaining (diagnostic) experiment.

In the second course work, it is necessary to provide an analysis of the results obtained during the ascertaining experiment, as well as determine the directions and content of speech therapy work, and select adequate methods and techniques of correction.

So, let’s present the general requirements for the content and design of coursework in speech therapy.

The initial and most important stage of working on a course project is the choice of a topic, which is either proposed by the supervisor or chosen by the student independently from a list of topics that are consistent with the areas of scientific research of the department.

Each topic can be modified, considered in different aspects, but taking into account a theoretical and practical approach. Having chosen a topic, the student needs to think through in detail its specific content, areas of work, practical material, etc., which should be reflected both in the formulation of the topic and in the further construction of the study. It should be recalled that the chosen topic may not only have a purely theoretical orientation, for example: “Dysarthria. Characteristics of the defect”, “Classification of dysgraphia”, but also take into account the practical significance of the problem under consideration, for example: “Speech therapy work on speech correction for dysarthria”. It should also be taken into account that when formulating a topic, excessive detail should be avoided, for example: “Formation of prosodic components of speech in preschoolers of the sixth year of life attending a preschool institution for children with severe speech impairments.”

The course work includes such mandatory parts as: introduction, three chapters, conclusion, bibliography and appendix.

The text of the term paper begins with the title page . An example of its design can be seen here.

Then the content of the work is given, in which the names of chapters, paragraphs, and sections are formulated in strict accordance with the content of the thesis. An example of its design can be seen here.

In the text, each subsequent chapter and paragraph begins on a new page. At the end of each chapter, the materials are summarized and conclusions are formulated.

The introduction reveals the relevance of the problem under consideration in general and the topic being studied in particular; the problem, subject, object, and purpose of the study are defined. In accordance with the goal and hypothesis, objectives and a set of research methods aimed at achieving the objectives must be defined.

The relevance of the topic lies in reflecting the current level of pedagogical science and practice, meeting the requirements of novelty and usefulness.

When defining the research problem, it is important to indicate what practical tasks it will help to implement in training and educating people with speech pathology.

The object of research is understood as certain aspects of pedagogical reality, perceived through a system of theoretical and practical knowledge. The ultimate goal of any research is to improve this object.

The subject of research is some part, property, element of an object, i.e. the subject of research always indicates a specific aspect of the object that is to be studied and about which the researcher wants to gain new knowledge. An object is a part of an object.

You can give an example of the formulation of the object, subject and problem of research:

– The object of the study is the speech activity of preschool children with phonetic-phonemic speech disorders.

– The subject of the study is the features of intonation speech of children with phonetic-phonemic speech disorders.

– The research problem is to determine effective directions for speech therapy work on the formation of intonation expressiveness of speech in the system of correctional intervention.

The purpose of the study contributes to the specification of the object being studied. The goal of any research is to solve a specific problem. The goal is specified in tasks taking into account the subject of research.

The research objectives are formulated in a certain sequence, which determines the logic of the research. The research objectives are set on the basis of a theoretical analysis of the problem and an assessment of the state of its solution in practice.

The first chapter is an analysis of literary sources, which examines the state of this problem in historical and modern aspects, and presents the most important theoretical principles that formed the basis of the study.

When writing the first chapter, you should pay attention to the fact that the text of the course work must be written in a scientific style. When presenting scientific material, it is necessary to comply with the following requirements:

– Specificity – a review of only those sources that are necessary to disclose only a given topic or solve only a given problem;

– Clarity – which is characterized by semantic coherence and integrity of individual parts of the text;

– Logicality – which provides for a certain structure of presentation of the material;

– Reasoning – evidence of thoughts (why this and not otherwise);

– Precision of wording, excluding ambiguous interpretation of the authors’ statements.

A literary review of the state of the problem being studied should not be reduced to a consistent presentation of literary sources. It should present a generalized description of the literature: highlight the main directions (currents, concepts, points of view), analyze in detail and evaluate the most fundamental works of representatives of these directions.

When writing a work, the student must correctly use literary materials, make references to the authors and sources from which the results of scientific research are borrowed. Failure to provide required references will reduce your coursework grade.

As a rule, in coursework on speech therapy, references to literary sources are formatted as follows: the number of the cited source in the general list of references is placed in square brackets. For example: General speech underdevelopment is a speech pathology in which there is a persistent lag in the formation of all components of the language system: phonetics, vocabulary and grammar [17].

When using quotations, in square brackets, in addition to indicating the source number, the page number from which this excerpt is taken is indicated, for example: Speech rhythm is based on a physiological and intellectual basis, since, firstly, it is directly related to the rhythm of breathing. Secondly, being an element that performs a communicative function, “correlates with meaning, i.e. controlled intellectually” [23, P.40].

However, course work should not be of a purely abstract nature, so you should not abuse the unreasonable abundance of citations. Quoting should be logically justified, convincing and used only when really necessary.

In the second chapter , devoted to experimental research, the organization should be described and the program of the ascertaining experiment should be presented. The survey methodology, as a rule, consists of a description of several series of tasks, with detailed instructions, visual and lexical material, the procedure for completing tasks by experiment participants, and scoring criteria. This chapter also provides a qualitative and quantitative analysis of the results obtained.

When analyzing the results of an experiment, it is necessary to use a scoring system. Examples of various criteria for quantitative and qualitative assessment are presented in the following works:

– Glukhov V.P. Formation of coherent speech in preschool children with general speech underdevelopment. - M.: Arkti, 2002. - 144 p.

– Fotekova T.A. Test methodology for diagnosing oral speech of primary schoolchildren. - M.: Arkti, 2000. - 56 p.

– Levchenko I.Yu. Pathopsychology: Theory and practice. - M.: Academy, 2000. - 232 p.

In order to visually present the results obtained during the experimental study, it is recommended to use tables, graphs, diagrams, etc. Histograms can be used in a variety of ways - columnar, cylindrical, planar, volumetric, etc. An example of the design of tables, figures, and histograms can be found here.

The third chapter provides a rationale for the proposed methods and techniques and reveals the content of the main stages of correctional work.

The conclusion contains a summary of the material presented and the main conclusions formulated by the author.

The bibliography must contain at least 25 sources. The list includes bibliographic information about the sources used in preparing the work. An example of its design can be seen here.

In the application you can present bulky tables or illustrations, examination protocols, observation records, products of activity (drawings, written works of children), notes from speech therapy classes, etc.

The volume of one course work must be at least 30 pages of typewritten text.

In general, coursework in speech therapy is the basis for a future thesis, in which the study of the begun problem can be continued, but from the standpoint of a different approach or a comparative analysis of the disorders being studied in different age categories of people with different types of speech disorders.

The content and format of theses in speech therapy can be found here.

Literature:

1. How to write a term paper on speech therapy: Methodological recommendations. Educational and methodological manual / Comp. Artemova E.E., Tishina L.A. / Ed. Orlova O.S. – M.: MGOPU, 2008. – 35 p.

2. Research work of students in the system of higher professional pedagogical education (specialty 031800 - Speech therapy). Methodological recommendations for completing the thesis / Compiled by. L.V. Lopatina, V.I. Lipakova, G.G. Golubeva. - St. Petersburg: Publishing house of the Russian State Pedagogical University named after. A. I. Herzen, 2002. - 140 p.

Books

Competent communication is now at a premium. Already from school, children absorb applications on smartphones faster than communication skills, or even basic expression of their thoughts. Therefore, in our technological age, it is important not to forget to read books. Use a selection of useful books:

Mark Goulston “I can hear right through you. Effective negotiation technique.”
Philip Zimbardo “How to overcome shyness.”
Jack Schafer “We turn on the charm according to the methods of the secret services.”
James Borg “Secrets of Communication. The magic of words."
Dale Carnegie “How to Win Friends and Influence People.”
Robert Cialdini “Psychology of influence”.
Larry King: How to Talk to Anyone, Anytime, Anywhere.

How to learn to talk to people with the help of training

To learn how to get along with people, you can undergo special training.

The online intensive “Effective Communication” is suitable for:
Entrepreneurs, executives, top managers.
For those who work with clients, middle managers, and freelancers.
To everyone who is involved in raising children.
Anyone who wants to improve their communication with others.

The author of the course is Oleg Kalinichev, an expert in nonverbal behavior, emotional intelligence and lie detection. Accredited trainer Paul Ekman International. Managing Director of Paul Ekman International in Russia (PEI Russia).

You will learn: