You're Being Treated Badly at Work: Some Telltale Signs

Relationships in the team - how to improve them?

If relationships with colleagues and superiors are good, then the emotional background for work activity is beneficial, and productivity also increases.

Psychologists have developed a number of useful rules and recommendations that will help establish and improve relationships in a team in a fairly short time.

1. Avoid personal, friendly relationships with colleagues. It is because of them that many problems occur that lead to strong experiences. Remember that at work you need to do work, period.
2. Avoid office romances even more. Even if you fall in love with a work colleague, it is better not to make any plans and try to reduce your feelings to nothing.
3. Another source of problems in a team is gossip and intrigue. Don't engage in discussions with co-workers behind their backs. Always speak to people in a positive or neutral manner.
4. Be prepared for criticism. It is important to understand that if a colleague or boss criticizes you, this does not mean that you are not respected. Perhaps you really should think about the words of other people in order to avoid making new mistakes.
5. No matter what kind of employees you have in your company, you need to treat them without hostility. There are no ideal people. Try to forgive your colleagues for minor shortcomings.
6. Establish good relationships with management. For example, women may sometimes treat their boss to homemade baked goods. Men - make a great gift for your boss's birthday.

Let's start with ourselves

This is useful to do in everyday life, and even more so in the workplace. If you see that there are significant shortcomings in your activities, then you should work on this topic.

ADVICE! If there is emotional tension, then ask yourself: “What have I personally done to eliminate the negativity”?

• It is advisable to talk to your colleagues and find out what you can do to improve the atmosphere and productivity at work. Choose a friendly tone and unobtrusive manner of conversation.
• Think about how you can help your colleagues so that productivity and overall performance in the team increases.
• Show a positive attitude. Then the rest of the employees will begin to adapt, try to be more tolerant and kinder.

These tips will help you stop worrying about work.

How not to react to negativity?

No matter how hard we try, it is impossible to change other people. And is it worth it? There will always be colleagues around who always complain, criticize, grumble and are simply unhappy with everything.

If you've encountered a lot of negativity at work from your co-workers, here are some helpful tips.

1. There is no need to take bad words personally. Until they tell you directly that you are the problem, count back. This will save a lot of nerves.
2. Avoid disputes. They only reduce our strength and waste precious time. But usually there is no positive result.
3. Try to understand why your colleague is so negative? Maybe he has family problems, a bad headache, or his favorite shoes are torn? If so, then be lenient. You will soon notice that your colleague will moderate his ardor in response to your condescending tone.
4. If there is an ardent pessimist in the team, encourage him for any positive words. Pessimism is a habit that can be overcome by replacing it with the new habit of being positive.
5. When you realize that there is too much negativity and protection from it is useless, think about looking for a new job.

Items disappear from the table

Stationery items often disappear from the table. The alarm should be sounded if the phenomenon is permanent. He has two reasons. Perhaps one of the colleagues is simply robbing colleagues. This rarely happens, since people value their own reputation at work. However, it is impossible to completely write off this fact.

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It is much worse if all colleagues perceive a person’s desk as a free store. This shows a disdainful attitude. A person who takes someone else’s thing without asking is, as it were, declaring that he needs it more, and the problems of the other person do not bother him. A similar phenomenon may indicate a group of egoists. However, sometimes a social group “punishes” others for some inappropriate behavior. You need to analyze the situation more deeply and get to the root of the problem.

Stress due to a lot of work

People of various professions often suffer emotionally from work not completed on time, lack of strength and internal resources to achieve the expected success and advance up the career ladder. What to do, how to learn not to worry about work?

Stop getting distracted by little things

1. Clean up your workspace and office in general. Remove all unnecessary items and put folders and other work tools in their places.
2. Organize your workspace as clearly as possible so that you can quickly find the necessary documents or other items to complete your work tasks.

Let's get away from the turmoil

Psychologists advise setting aside 10-15 minutes a day at work (possibly after lunch) or during a break between tasks. At this time, try to find a secluded place, do not communicate with people, sit in silence, and put your thoughts in order.

BY THE WAY! It is strictly not recommended to use this time for telephone conversations, conversations with colleagues, reading emails, or finishing projects.

Overtime - only 1 day a week!

You should not stay at your workplace every day after the end of the working day and pull up all your tails. It is enough to set aside one day for this and work it to the maximum.

• Firstly, on other days you will come home from work on time and have a good rest, have time to complete household chores, and communicate with your children.
• Secondly, you will clearly know that there is only one day that is busy for you. It will be easier to plan the whole week and postpone all tasks that require additional time to this day.

IMPORTANT! To have time to do everything, you need to rebuild your consciousness. Focus on organization and time planning, the ability to distribute all tasks and projects according to their importance.

If you are overworked, it would be a good idea to ask your colleagues or administrator for help. But provided that you yourself help when they turn to you.

Part of the workflow

Troubles at work are a normal occurrence that cannot be avoided. Difficulties occur regardless of the competence, qualifications and abilities of the employee. The greater the responsibility of an employee, the greater the likelihood that his work will be associated with difficulties. The ability to overcome problems is appreciated by superiors. If a person professionally performs his duties, but does not show himself in critical situations, he will not face a promotion.

Psychologists advise: “find a job where the problems are worth the success.”

If a person enjoys the work process, troubles must be perceived as an integral part of it. Such a person must solve his problems without persuasion or additional prerequisites - overcoming difficulties is his direct responsibility. From a psychological point of view, fear of difficulties depends on a person’s personal qualities: the faster he gets rid of the panic that problems cause, the faster he will take control of life into his own hands.

If you made a mistake

This situation has happened to every person at least once at work: they mixed up the recipient and sent documents incorrectly, made inaccuracies in calculations, did not complete an important project on time, made a mistake when calculating the cash register.

There is only one thought in my head: “I messed up, now I’m worried...” What should I do so as not to live in stress and not be afraid that I will be fired miserably?

Admit

You should not sit in a secluded corner in a state of shock and wait for your superiors to appear on the horizon. Have the courage to approach management and admit to a mistake, even if it is quite serious.

1. The sooner you admit it, the sooner you can correct the consequences.
2. Although the bosses will scold you, they will tick the box and respect you for your courage.
3. After the “debriefing”, draw a positive conclusion: you have gained invaluable experience, and you will not make the same mistake again.

BY THE WAY! Don't think that you are the only person in the universe who makes mistakes. Such situations happen to everyone without exception. But how to treat them is everyone’s choice: to go into depression or draw conclusions and continue to work.

Stop making excuses

By whitewashing yourself and making excuses, you will only anger your manager even more. Whatever happens, behave with dignity. Honestly explain why you made a mistake: you were distracted, you forgot, you didn’t write it down, etc.

It is advisable to voice the conclusions you have made and offer options on how to get out of an unpleasant situation. The main thing is to show a productive approach and a desire to correct your mistakes.

Keep working on fixing the bug

Make a clear plan on how to correct the situation and what to do. Schedule another meeting with the client, re-issue the documents. Remember: responsibility should not be abandoned.

ADVICE! There is no need to give up and despair, or wait for someone to solve your problems. If colleagues want to help, it should be their personal initiative.

Consequences may be

And you need to prepare for them. If the mistake was very serious and could lead to dismissal, handle it with humility. Listen with dignity to the opinion of your superiors.

The main point: you have gained important experience (albeit negative), but you need to pay for it.

It is important that you are not no longer respected. In some cases, management, seeing the worthy and courageous behavior of the offending employee, changes its position and leaves it on probation.

No preferences

Sometimes colleagues subconsciously help each other. For example, they may let another employee in line at the copy machine or make some concessions when shaping the holiday season. This behavior indicates friendship and goodwill.

If a person does not observe this in relation to himself, then, most likely, the team simply does not like him. Little things like this perfectly reveal the attitude of other people. You simply cannot lose sight of them or ignore them. Of course, there is a possibility that people simply work in a team of quarrelsome people who deliberately go into conflict. However, this happens quite rarely.

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What to do when you quit?

Each of us has our own endurance threshold. If the dismissal occurs, then most experience shock: yesterday there were plans and stability, but today there is a feeling that you are overboard, a box of things in your hands and complete confusion. How to get through a difficult period?

• Let's return to reality. Stop mourning yourself and start taking action: write a resume, actively look for another job, maintain a professional level, sign up for webinars.
• Left alone with yourself, think about your mistakes, and honestly admit: were you suitable for the position you held, did you cope with the work, did you cooperate properly with the team. Work on your mistakes.

IMPORTANT! Don’t put yourself in the position of an unfortunate victim, don’t hold a grudge against your former boss, don’t withdraw into yourself.

• The work process causes constant worry and emotional stress for many people. But it is extremely important to be able to distinguish between the stages of the work day and the time you spend at home.
• In the workplace, you need to establish relationships with colleagues, radiate positivity and a desire to cooperate. The overall atmosphere depends on each member of the team.
• All situations can be resolved, including mistakes and dismissals. It would be better and smarter to treat them as invaluable experience and continue to conquer peaks.

Assessment of work complexity

Job complexity assessment is the process of ranking the types of jobs performed in order of difficulty in order to establish fair compensation for workers to perform them. It concerns the requirements for the performance of work and the conditions for its implementation, but has no relation to the personal qualities of the performer holding this position. Because of the great variety of jobs and their differences in many aspects, the problem of assessing the relative importance of each type of work poses significant difficulties. A job consists of a series of tasks, duties and responsibilities, including the required skill, knowledge, intelligence, initiative, reliability, ability to handle stress, and the ability to plan, supervise others, and coordinate the environment in which the work is performed. Ideally, jobs should be ranked according to objective criteria that are known and understood by everyone who works in the organization. The first step in assessing the complexity of a job is to establish a hierarchy (ranked series) for all types of work (positions), the second is to assign a monetary value to each rank.

There are three most common methods for assessing the complexity of a job.

§ Ranking is a non-analytical method because the work is evaluated as a whole based on the impression it makes.

§ Classification by complexity is a semi-analytical method that produces an impartial, but not exhaustive analysis of qualification requirements.

§ Point-by-point rating is an analytical method that requires a very detailed study of qualification requirements.

Ranking . Under this method, the committee evaluates each position (type of work) as a whole, according to its importance and value. Sometimes, to simplify this work, two types of work are used as guidelines, the place of which in the hierarchy of types of work is recognized by everyone.

This method has the following advantages:

• quickly produces results and does not require large amounts of administrative effort;

• very easy to understand;

• especially convenient for assessing the complexity of practically homogeneous types of work, for example, if all the work in an organization is of an office nature, or for an organization whose payment system is already considered quite satisfactory.

This method of assessing complexity also has a number of disadvantages.

• despite the ease of understanding of this method, the results of its application are difficult to substantiate, since they are based on impressions, almost on an intuitive assessment.

• this method is not applicable in large organizations or small companies, where all work varies greatly in volume, complexity, and content.

• it does not make it possible to determine the distance between ranks in the overall ranking, i.e. If job A is ranked as more important than job B, then the method cannot determine how much more important job A is than job B.

• this type of appraisal (often referred to as intuitively fair appraisal) can cause aggrieved workers to take legal action in industrial disputes tribunal, accusing the company of unfairly under-remunerating them compared to, for example, other genders doing similar work, based on amendments to the Equal Pay Act, revised in 1984. The paired comparison method allows you to evaluate the complexity of different types of jobs.

The subjectivity of rankings is obvious, although experienced experts in this field often achieve surprisingly accurate agreement between ratings.

Classification by complexity. This method provides a framework within which all types of work can fit. In this case, they decide in advance how many gradations, or pay classes, should be established, then they determine what types of work (positions) fall under each gradation. For example, the lowest gradation includes work that requires minor skills (abilities) and is performed under strict direct control. With each subsequent gradation, the skill, knowledge, duties and responsibilities required to perform the work increase. Committee members then read the qualification requirements for each position, comparing them with the requirements of each grade until the appropriate grade is determined. Ultimately, each type of work is graded.

The advantages of this complexity estimation method are:

• relative simplicity, which does not require a lot of time and money;

• Committee decisions can be supported by the definitions of each gradation.

This method also has its drawbacks.

• As a rule, it is difficult to “squeeze” complex types of work into the system; they may contain features of several gradations. Like ranking, this method gives the best results when it comes to assessing the complexity of fairly homogeneous types of work.

• Due to the difficulties listed above, the original gradations may be divided into subclasses, making this method more difficult to apply.

• The method is less objective than it seems at first glance. Generally, jobs are assessed before the committee conducts a competency study, as expert judgment is first made about whether certain job characteristics belong in particular categories. For example, an unscrupulous employer, in order to understate remuneration for its employees, may try to build a grading system in such a way that the majority of positions in its company fall into lower gradations. But such manipulations would not be possible if the content and characteristics of the gradations were compiled and published by an independent source, such as the Institute of Administrative Management.

Point-by-point rating. This is the most widely used method for assessing job complexity. First, a number of factors are determined in relation to which the types of work will be analyzed in the future. The simplest set of factors suitable for assessing physical work might include:

• skill;

• efforts;

• responsibility;

• working conditions.

However, each of these factors can be further subdivided into three subfactors, making a total of twelve subfactors. For example, the category “skill” can be subdivided into “education”, “experience”, “dexterity”. For types of intellectual work, factors can be added to the existing number, for example, the complexity of job responsibilities, maintaining working contacts with other employees, the need to work with confidential information; sometimes a special set of factors is added for a specific group of work. Each factor contains a whole set of items; The committee reviews the qualification requirements for each job type to decide how many points can be awarded to the job type for each factor. The total number of points assigned to a job type, when compared with that of other job types, gives the relative position of the job type in question in the organizational hierarchy

Weighing. The factors chosen to assess job complexity may not be of equal importance. Skill may include three subfactors—education, experience, and dexterity—with experience being seen as the most important in terms of contribution to the value of a given type of work. Weighting refers to the process of giving certain factors more importance than others. Weighing can be done in two ways.

§ A special multiplier is introduced so that the value assigned to a factor can be doubled, tripled, etc., by a certain number of points. Each factor is characterized by the same set of points, for example from 1 to 10, but the value assigned to, say, experience can be multiplied by 4, but learning by only 2.

§ Factors that are considered more important have a larger set of items.

Selection of factors and determination of their weight . Selecting factors and determining their weight is an intuitive rather than an objective process. A company that lacks experience in performing job complexity assessments would probably start by using an assessment scheme borrowed from another company or one of those described in textbooks and manuals. If the results of the complexity assessment of several well-known job types do not conform to common sense or tradition, the company may change the composition of factors or the weight assigned to them at its discretion until an acceptable set of relationships is obtained.

Different types of jobs require different factors. It is almost impossible for any company to assess the complexity of all the work performed by its personnel using one single assessment scheme.

Summary: How to learn from mistakes

1. Overcome feelings of guilt . Find a way to step over self-flagellation and look at the problem soberly. A mistake is a normal part of the work process, and guilt is an obstacle that prevents you from continuing to work calmly.
2. Be ready to adjust hypotheses . If the bug did affect the product, it's worth fixing it and apologizing to those affected, and then coming up with a new hypothesis. To do this, it is important to collect feedback and conduct analysis. Without feedback, error is useless.
3. Embed the error in the loop . Give yourself and those around you the mindset to experiment in advance. The point of experimentation is not to achieve instant success right away, but to discover the truth through trial and error.
4. Clarify expectations . In order not to think too much, you need to agree in advance with stakeholders what the purpose of the project is, what is a success and what is a failure.
5. Monitor your condition . Observe yourself as a phenomenon and learn to track states of greatest vulnerability.
6. Rest . A rested person messes up less.

sila-oshibki-kak-spravlyatsya-s-neudachami

Remember

• Failure is a common part of our lives and work.
• Everyone makes mistakes: experienced employees and newbies. Therefore, it is important to be able to quickly find a way out of the situation.
• To cope with failure at work, you need to admit that there is a problem.
• Remember that sooner or later everything will be resolved, and failure in itself does not make you a failure.
• Don't be afraid to ask your colleagues for help. Be honest with him.
• Move on, don't dwell on past failures.

What failures have you encountered at work? How did you get out of the situation? Share in the comments to the article!

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View our curriculum catalogue. Stepan Dobrodumov Author of the media portal of the Russian School of Management

Let's face it

Be honest with yourself: if there is a problem, identify and admit it. Often you want to brush aside unpleasant thoughts, but this will only make the situation worse. The sooner you recognize the threat, the easier it will be to deal with it.

For example, you recently realized that you will not be able to deliver an order to your customer on time. Don’t ignore the problem, solve it right away: talk to those on whom delivery depends, try to find a way out, and then inform the client about it. This way, even if you don't meet the deadline, the client will know that you fought for them.

Accept defeat

Sometimes people come to me and say: “They should pay me a lot of money.” In fact, they are on the verge of being fired. It doesn’t matter what you do: no one is obliged to show signs of respect that only you consider deserved.

Jan Koum was not hired at Facebook, although he was a highly qualified programmer. Then he created WhatsApp, and then sold it to Facebook for 19 billion. But he didn't scream "dammit, they should hire me, they should respect me!"

Be grateful for what you have - don't ask for more. After all, it was your actions that led to the situation in which you find yourself. Use connections, ideas, skills and achieve your goals with humility.

Do not be sad

“Failure” is just a definition that our brain gives. Exactly the same as “success”. And over time their meaning changes. One day, on the eve of Thanksgiving, all the troubles fell on me at once: my girlfriend left, I was fired from my job and kicked out of my apartment. So I ate a turkey sandwich and posted an ad on Craigslist as a psychic. The mood got better.

Any way to calm down helps to overcome failure. It is better to forgive people who have treated you cruelly and think that life is a very short thing. Don't spend too much time being sad.

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